Hi All
I am looking for some help on what is the best way of dealing with an issue in sage 50.
A payment has been posted to a supplier ledger in preparation of the payment being made from the bank, however for whatever reason the txt file in the bank was not authorised and it turns out that the payment was never sent.
The Creditors ledger shows that it is clear as the payment has been posted in Sage but the customer has never received the payment.
The payment is in a prior period, which is the best way to deal with correcting the creditors ledger, I will be making the payment maually via the bank to ensure that the supplier is paid
Many thanks
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