Hello Jocelyn,
I have been going through this again and can see that an original rates was entered onto Sage and partly paid leaving a balance of £1558.00 Then another rates (invoice) was entered of £1954 Neither of these were paid off, leaving a balance of £3512.00
Then a new updated rates invoice taking into account this balance of £3512.00 was received and entered onto the system.
So now the original balance of 3512.00 plus the one being dealt with by DD is being totalled.
The actual balance owing to the District Council is £1758.00 at present. But Sage is telling us that we owe a total of £5270.00
Should I raise credit notes for the two old outstanding to cancel the old balances out? CN for £1558.00 CN for £1954.00...
Jocelyn these invoices were entered onto the system before I joined the company... "Did you post the new statement through the accounts as an 'expense?' I assume you have as it shows on the debtors ledger"
Thank you Jo'Anne
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