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HELP! Questions to ask a new client

  • Fellow PM.Dip
  • Practice Licence
  • 258 posts
  • # 70452

Hi everyone,

I am about to meet a new potential client (one that I haven't known for years!) and I would like some advice about what questions I will need to ask in order to price my services properly?

Any advice would be greatly appreciated!

Thanks in advance!

  • 160 posts
  • # 70466

Hi Lady M,

You would need to asertain what level of work is required of you, so I would have thought that you would ask what paperwork he has for you to do his accounts, e.g. reciepts etc. It might be that he just needs the next 12 months of transactions inputting for him. Just ask as many questions as possible, and ask him what the job entails and that should give rise to obvious questions to ask him,

Hope this helps

Paula Welsh 

  • 153 posts
  • # 70470

I would suggest spending time finding out all about the business first of all and from there you will build up a picture of the finances and can ask specific questions to get the information you need. I would probably want to know:

-what records will I get? If you can see the pile of paperwork - either to be done or from a previous accounting period - it can help you understand how much work is involved

-how are items paid for? - bank(s), credit card(s), cash etc. It can be helpful to see statements if most is bank/credit card to give you an idea of the number of transactions.

-is there a systme set up or will you be setting something up yourself?

-what reports are required, for the owner, VAT, accountant etc?

-what are their plans for the future? Very importqnt as if they are expanding you need to take into account the increase in work that will involve!

-how often will they want to meet up/talk etc? Are they wanting regular communication or just the paperwork to be dealt with, again it is all time.

I would also suggest being very careful to list exactly what you will be doing in your letter of engagement, so that if any extras appear along the way, they know you will have to charge more to deal with them.

Good luck!

  • Fellow PM.Dip
  • Practice Licence
  • 258 posts
  • # 70473

Thank you Paula and Ruth that's perfect! Thanks for all of your help!

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